On business days, our sales team is always ready to receive emails and commits to providing you with a quote within 24 hours. If we have any questions about your inquiry or if information is missing, we will contact you immediately for confirmation. Even if we are unable to provide a quote (due to the product being out of supply scope or unmet requirements), we will provide you with timely feedback.

Alloy grade is a numbering system used to distinguish between different alloys. Since different alloys have different chemical compositions and varying properties, they must be named to differentiate them. For example, for an alloy containing 72% nickel and 14% chromium, the grade is Inconel 600. Of course, the same grade may have multiple designations. For example, UNS N10276 and W.Nr. 2.4819 are alternative names for Hastelloy C-276, but they all refer to the same grade.

Yes. In addition to the grades listed on our website, we can provide various other grades. For example, common GH series alloys, Haynes series alloys, Waspaloy alloys, and others. However, since these alloys are relatively rare, their minimum order quantities will be significantly higher, and there are also size restrictions. Therefore, please confirm detailed specifications with us when submitting your inquiry.

Yes, the products listed on our website are only our standard offerings. We can also customize products into different shapes, such as various forgings (blocks, discs, rings, etc.). We can also provide cut-to-size parts, cutting sheet metal into the shapes you require. If you have needs for castings or powder metallurgy materials, please feel free to confirm with us.

This depends on your requirements. By default, we use the FOB price term. You may arrange shipping through a freight forwarder you trust based on your needs. We will coordinate with the freight forwarder to handle the documentation and ship the goods to their warehouse. Of course, if you prefer that we handle the entire shipping process, we can use other price terms. Whether by sea or air, we have long-term partnerships with freight forwarders to ensure reliable transportation.

This depends on the specific product. For wire products, the entire production cycle is very short, taking approximately 35 working days. For bars, strips, and similar products, around 50 working days is standard. The most time-consuming items to produce are pipes and sheets, which generally require 65 working days. Of course, actual delivery times are subject to many factors; if we have pre-smelted ingots available, delivery times can be further shortened. For some less common products, delivery times may be longer.

The definitions of nickel alloys and superalloys are not the same. Nickel alloy refers to an alloy where nickel is the primary element, while superalloy refers to an alloy used at high temperatures. However, there is a high degree of overlap between them, though there are exceptions. For example, Monel 400 is a nickel alloy but is not a superalloy. Conversely, among superalloys, in addition to nickel alloys, there are also cobalt alloys and other alloys dominated by different elements.

Monel, Inconel, Incoloy, and Hastelloy all represent groups of alloys. Monel is a nickel-copper alloy and serves as a generic term for a series of such alloy grades. For example, Monel 400 and Monel K-500 both belong to the Monel family, but they differ in their nickel and copper content, as well as the proportions of other trace elements. Similarly, Inconel refers to nickel-chromium alloys or nickel-chromium-iron alloys. Incoloy refers to nickel-iron-chromium alloys or iron-nickel-chromium alloys. Hastelloy refers to nickel-chromium-molybdenum alloys or nickel-molybdenum alloys. The element listed first in the name represents the highest percentage in the alloy.